Last updated: 24 September 2026

This policy applies to the Consumer Litigation Kit and any other digital product sold through this website.

1. Nature of the product

The kit is a digital product delivered electronically. Once it has been delivered, it cannot be returned. For this reason, purchases are generally non-refundable after delivery, except in the cases listed below. Please read the product description carefully before paying.

2. When you will get a full refund

• You have paid, but the kit has not been delivered within 3 days of your payment being confirmed.
• You were charged twice, or paid more than the listed price. The excess amount will be refunded.
• The files you received are corrupted or incomplete, and I am unable to send you a working replacement within 3 working days of your complaint.
• You cancel before the kit is delivered.

3. When a refund is not available

• You change your mind after the kit has been delivered or downloaded.
• You feel the documents do not suit the facts of your case. The kit's contents are described before purchase.
• The outcome of your case is not what you expected.
• The price of the kit changes after your purchase.

4. Cancellation

You may cancel your order at any time before the kit is delivered, and receive a full refund. Orders cannot be cancelled after delivery.

5. How to request a refund

Email or WhatsApp me within 7 days of payment with:

• your name, and the email or mobile number used for the purchase;
• the date and amount of payment;
• the UPI transaction ID, UTR or order number; and
• the reason for your request.

6. How refunds are made

Approved refunds are made within 7 working days of approval, to the same UPI ID, bank account or payment method used for the purchase. For payments made through an online payment page such as Instamojo, the time taken for the amount to reach your account also depends on the payment provider and your bank.

7. Contact

If you are not satisfied with the response, please see the Grievance Redressal page.